The NDIS takes a lifetime approach, investing in people with disability early to improve their outcomes later in life.
How can Orthokids help?
Our staff can help you and your child reach your goals through assistive technology. Please contact us to make an appointment or just chat with one of our team.
Our professional association (AOPA) has developed some new resources to assist people with registering to become a participant of the NDIS.
NDIS Fact sheet -How to access Orthotic Services
Feedback and Complaints
You have the right to make complaints about our services and supports at any time. To make a complaint, please complete and return this form to one of our Complaints Officers.
The completed form will go to our Complaints Officers, who will handle your complaint fairly following the steps outlined in our NDIS Provider Complaints Management and Resolution System Policy. You can get a copy by clicking this link:
You can also ask us to send you a copy by contacting us.
You can contact our Complaint Officers, Sarah & Anita via:
Ph: 9836 4480
You can also make your complaint by:
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Calling Orthokids on 9836 4480
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Submitting an online enquiry at orthokids.com.au
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Writing to Orthokids at 18 Stirling Crescent Surrey Hills
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Emailing us at info@orthokids.com.au
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Speaking to any of our customer service staff in person.
To protect your privacy, we do not recommend using social media to make a complaint. However, if you choose to make a complaint this way, we will still treat it as a complaint.