Things to look out for
Your child’s skin tells us a lot about how the helmet is fitting and whether it’s comfortable.
What’s normal
- Mild redness when the helmet comes off
- Redness that fades within 30–40 minutes
What needs checking
- Angry red spots
- Marks that do not fade after 30–40 minutes
- Redness on ears that doesn’t settle
If you notice these:
- Take a clear photo
- Email it to us
- We’ll let you know if we need to see your child in person
Signs the helmet is moving too much
Please contact us if:
- The helmet drops down onto the nose bridge
- The helmet is spinning on the head
- The helmet comes off completely
Small adjustments or modifications can often fix this.