Feedback and complaints

You have the right to make complaints about our services and supports at any time. To make a complaint, please complete and return this form to our Complaints Officer (Client Care Manager). 

The completed form will go to our Complaints Officer, who will handle your complaint fairly following the steps outlined in our NDIS Provider Complaints Management and Resolution System Policy. You can get a copy by clicking this link:

Link to Orthokids NDIS complaint form

You can also ask us to send you a copy by contacting us. 

You can also make your complaint by:

To protect your privacy, we do not recommend using social media to make a complaint. However, if you choose to make a complaint this way, we will still treat it as a complaint.