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Funding & Costs

Helping you navigate orthotics funding

We know the cost of healthcare can add up, and funding options can feel confusing. Whether you’re navigating the NDIS, private health insurance, or other supports, our team can help you understand what may be available and guide you through the next steps.

Common questions about funding

NDIS funding

Many of our clients are eligible for NDIS funding

Orthotic care can be funded through your child’s NDIS plan when it supports their functional needs and goals. Our team works closely with families, support coordinators and therapists to help confirm eligibility, prepare clear supporting documentation, and ensure funding requests align with your child’s plan and supports.

Private Health Cover

Private Health Insurance

Our services are covered by most private health insurers and we can provide you with the documentation you need to support your claim.

It’s important to be aware that Private Health Insurance can be complex to navigate and general advice might not always apply. Reimbursement amounts do vary between insurers and policies, so it’s best to check with your insurer for the most accurate advice.

Feedback and complaints

Feedback and complaints

We always strive to achieve the best possible outcomes for every child and family. We value your feedback and love to hear how things have gone, whether your experience was positive or if something didn’t meet expectations.

We take all complaints and concerns seriously and have clear processes in place to respond promptly, investigate issues thoroughly, and make improvements where needed. Your feedback helps us learn, grow, and provide better care.

Ready to start your journey?

Come and see us at one of our Melbourne clinics

Common questions at a glance

The questions families often ask us

With over twenty five years of experience we’ve been asked some great questions. Here are a few of the most common ones.

Ready to get started?

With expert care and guidance, we’ll help you feel supported every step of the way.